Fixing the “Too Many Signups from the Same IP” Error on ChatGPT

ChatGPT has become immensely popular in recent months. However, with great popularity comes great responsibility for both users and ChatGPT’s developers.

One common issue that has cropped up is the “Too Many Signups from the Same IP” error message.

What causes this error?

ChatGPT limits the number of accounts that can be created from a single IP address within a certain timeframe. This is likely an attempt to cut down on spam and abuse.

So you may encounter this error if:

  • Multiple people in your household try to sign up
  • You try creating several accounts yourself
  • You use a VPN or proxy service that routes multiple users through the same IP

Why you shouldn’t create multiple accounts

Before we discuss solutions, it’s important to note that you should avoid intentionally creating multiple ChatGPT accounts. The terms of service prohibit this, and it’s unfair to other users.

ChatGPT’s resources are not unlimited. Creating extra accounts to get around usage caps deprives others of access. Please use ChatGPT responsibly!

Solutions to Fix the “Too Many Signups” Error

Here are some potential fixes if you legitimately need to create an account from an IP that already has associated accounts:

Use a Different Internet Connection

The simplest fix is to use a different Wi-Fi network or cellular data. For example, if you and your roommate both tried signing up on your home Wi-Fi, have one of you switch to mobile data. This assigns you a different IP address.

Reset Your Modem and Router

Restarting your modem and router can often generate a new IP address from your ISP. Here’s how:

  1. Unplug both devices and leave them unplugged for one minute
  2. Plug back in and wait for the reboot, about 2 minutes
  3. Try signing up for ChatGPT again

Repeat if necessary.

Use a VPN

A VPN, or Virtual Private Network, masks your actual IP address behind one provided by the VPN service. There are many free and paid VPN options:

  • ExpressVPN
  • NordVPN
  • ProtonVPN
  • CyberGhost

Follow these steps to use a VPN:

  1. Download and install VPN software
  2. Connect to a server in a different location
  3. Sign up for ChatGPT using the VPN connection

The VPN assigns you a new IP address from the location you select.

Try ChatGPT in Incognito/Private Browsing Mode

Incognito or private browsing prevents your browser from using cookies and cached data that may be linked to prior signup attempts.

To enable, open Chrome or Firefox and:

  • Chrome: Click the 3-dot menu > New Incognito Window
  • Firefox: Click the 3-line menu > New Private Window

Now, try signing up in incognito/private browsing mode.

Contact ChatGPT Support

If the above solutions don’t work, you can contact ChatGPT support:

  1. Go to
  2. Click the speech bubble icon to open the support chat
  3. Explain your situation and attempts to fix it
  4. Provide any information requested by the agent
  5. Ask if they can reset the signup limit for your IP

The agent may be able to manually allow another signup from your IP after reviewing the details.

Prevent Multiple Signups in the First Place

To avoid this hassle, here are some tips:

  • If you manage a network, use MAC filtering to limit device connections
  • Discourage household members from creating multiple accounts
  • Have new users sign up from a different IP address

Taking preventative measures is easier than troubleshooting after the fact!

Closing Thoughts

Dealing with technical problems in new technologies is often frustrating. However, solutions exist for the ChatGPT “Too Many Signups” error. With the fixes above, you should be able to create your account and start enjoying AI-powered conversations.

Remember to use ChatGPT responsibly and ethically. Avoid creating extra accounts or overusing resources. Together, we can ensure equitable access so people across the globe can benefit from this transformative AI.

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